Victory Star Cruise

Duration: 2 Days 1 Night, 3 Days 2 Nights

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Inclusions/Exclusions
Cancellation Policy
Children Policy
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Inclusions/Exclusions

Inclusions

Welcome Drink
Entrance and Sightseeing Fees
In-house English & French tour guide (in non-private cruise)
Luxury Cabins with A/C & en-suite Bathroom
1 Asian Set Lunch, Set Dinner and morning tea
International Brunch Buffet
Meeting Facilities and Equipment (charter only)
Tai Chi Session

Exclusions

Transfer Hanoi – Halong – Hanoi
Surcharge for Christmas 24/12, New Year 31/12, Lunar New Year’s Eve.
Airfares and Hotel Accommodation
Beauty Spa Services and Massage
Beverages and Tobacco
Kayaking
Tips and other Personal Expenses
All other services not clearly mentioned above

Cancellation Policy

Cancellation by Customer

1. For Group under 5 cabins

More than 15 days prior to check-in: FREE of charge.
From 14 to 10 days prior to check-in: 50% of total rates
From 9 to 4 days prior to check-in: 100% of total rates
Less than 72 hours prior to check-in: 100% of total rates
No-Show: 100% of total rates.

2. For group from 6 cabins up

More than 45 days prior to check-in: FREE of charge.
From 45 to 31 days prior to check-in: 25% of total rates
From 30 to 15 days prior to check-in: 50% of total rates
From 14 to 7 days prior to check-in: 100% of total rates
Less than 6 days prior to check-in: 100% of total rates
No-Show: 100% of total rates.

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2-days-1-night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

Child from 01-under 5 years old: sharing cabin with parents without bed will be free of charge, discount 50% for shuttle bus services
Child from 05-under 12 years old: sharing cabin with parents without bed will be charge as above, discount 50% for shuttle bus services,
2 children under 12 years old sharing 01 cabin will be discount 25%/ cabin
12 years old and up: charge as adult rate.
In case the parent’s room has 02 children under 5 years old sharing the same bed with their parents, the second child will be charged 75% of the price of 1 adult.

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