Swan Cruise

Duration: 2 Days 1 Night, 3 Days 2 Nights

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Inclusions/Exclusions
Cancellation Policy
Children Policy
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Inclusions/Exclusions

Inclusions

Cruise through Halong Bay
Professional English Speaking Guide
Entrance and Sightseeing fees
Meals on board include 2 lunches, 1 dinner, and 1 breakfast
Welcome drink, cold handkerchief
Cooking demonstration
Kayaking
2 mineral water bottles every day in the cabin
Service charge, Insurance on board

Exclusions

Transfer Ha Noi – Ha Long – Ha Noi
Visa Arrangements
Beverages, Tips, and Other Personal Expenses
Other services not mentioned in Inclusions

Cancellation Policy

Cancellation by Customer

More than 15 days prior to check-in: FREE of charge
From 15 to 3 days prior to check-in: 50% of total rates
Less than 72 hours prior to check-in: 100% of total rates
No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2-days-1-night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

Children under 5 years old FOC, In case the parent’s room has 02 children under 5 years old sharing the same bed with their parents, the second child will be charged 75% of the price of 1 adult.
Children from 5 to 11 years old surcharge 75% adult
2 Children under 12 sharing 01 cabin discounted 25% cabin

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