Pelican Cruise

Duration: 2 Days 1 Night, 3 Days 2 Nights

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Inclusions/Exclusions
Cancellation Policy
Children Policy
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Inclusions/Exclusions

Inclusions

Welcome Drink
Entrance & Sightseeing Fees
In-house English-speaking Tour Guide
Luxury Cabins & Suites with A/C
Luxury en-suite Bathroom
All meals on board
Sunrise Tai Chi Class
Insurance on board
Taxes and Service Charges

Exclusions

Transfer Hanoi – Halong – Hanoi
Airfares, Car Private Transfers & Hotels
Beauty Spa Services & Massage
Beverages
Tips & Others Personal Expenses
All other services not clearly mentioned in Inclusions
Surcharge for Lunar New Year’s Eve

Cancellation Policy

Cancellation by Customer

More than 15 days prior to check-in: FREE of charge
From 15 to 3 days prior to check-in: 50% of total rates
Less than 72 hours prior to check-in: 100% of total rates
No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2-days-1-night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

01 (one) child maximum per cabin and child reduction applicable only if sharing a cabin with maximum 02 (two) adults.
Free of charge for child under 5 years old, in parent’s room and using existing bedding.
75% charge of adult price from 5 to 11 years old sharing parents’ room. Not Apply for Family Cabins
A child from 11 years old up will be considered adult.

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