Heritage Line Ylang Cruise

Duration: 3 Days 2 Nights

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Inclusions/Exclusions
Cancellation Policy
Children Policy
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Inclusions/Exclusions

Inclusions

Accomodation
English speaking guide on board.
Kayaking
Water
Meals as program
Cooking Class

Exclusions

Entrance fees
Tips for crews & guide
Drinks
Transfer round trip Hanoi – Halong – Hanoi.
For the two Regency Suites located on the upper deck in the front of the ship – cabins 203 (Glory Daisy) and 204 (Royal Bamboo) – a mandatory surcharge of 50 USD per person, per cruise applies.
Others services not mention above

Cancellation Policy

Cancellation by Customer

From 1 – 5 cabins:
More than 50 days prior to check-in: FREE of charge
From 49 to 36 days prior to check-in: 20% of total rates
From 36 to 21 days prior to check-in: 50% of total rates
Less than 21 days : 100% of total rates
No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2-days-1-night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

Free of charge for child under 5 years old, in parents’ room and using existing bedding.
ONE child (5 – under 11 years old) maximum per cabin and only if sharing a cabin with maximum of 2 adults in existing bedding (children reduction policy applies)
In case the parent’s room has 02 children under 5 years old sharing the same bed with their parents, the second child will be charged 75% of the price of 1 adult.
Extra bed: For a child under 12 years old, it’s US$20 in addition to the charge mentioned above.

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